Shipping policy
LUMIERE Shipping Policy
Thank you for shopping with LUMIERE! To ensure you have the best shopping experience, please read our detailed shipping policy below:
Free Shipping
- Orders Over $99: Enjoy free shipping on all orders over $99. No shipping charges will be applied at checkout.
Standard Shipping
- Orders Under $99: A flat shipping fee of $9.9 will be applied to all orders under $99.
Shipping Times
- Processing Time: Orders are processed within 1-2 business days after payment is confirmed.
- Delivery Time: Delivery typically takes 5-7 business days, depending on your location.
Shipping Regions
- Currently, we only offer shipping within the United States.
Tracking Your Order
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the carrier's website.
Additional Information
- Please ensure that your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer.
- If your order is lost or damaged during transit, please contact our customer service team at info@lumiere-lumiere.com within 7 days of the estimated delivery date for assistance.
For any questions or further assistance, feel free to reach out to our customer service team at info@lumiere-lumiere.com.
Thank you for choosing LUMIERE!
LUMIERE Store Team